1 Admission & Seat Booking

Admission, registration, and seat-booking payments are adjusted against the applicable course fee where applicable. However, certain fees may be non-refundable as specified on the respective course or admission page.

2 Refund Before Course Commencement

A learner may request cancellation and a refund before the official Course or Batch Start Date.

Eligible refunds may be processed after deduction of applicable:

  • Processing/Cancellation Charges
  • Non-refundable Admission/Registration Charges
  • Payment Gateway Charges, where applicable
  • Applicable non-refundable taxes or charges
The exact deduction will be communicated on the respective course/admission page.

3 Refund After Course Commencement

No refund shall ordinarily be applicable once the course, batch, classes, or learning access has commenced.

Strict No-Refund Scenarios

This policy applies strictly to scenarios including but not limited to:

  • Non-attendance of live classes
  • Stopping classes after enrolment
  • Not completing the course
  • Not using the LMS or learning material
  • Change of mind after course commencement

4 Cancellation Request

Refund/cancellation requests must be submitted through the official The EdTech refund/cancellation process before the applicable deadline. Requests submitted after the applicable deadline may not be considered.

Request Cancellation

5 Refund Processing

  • Approved refunds will normally be processed within 30 working days after approval and receipt of all required information/documents.
  • Refunds will generally be made to the original payment method used during enrollment.
  • Bank/payment gateway processing time may vary and is beyond The EdTech’s control.

6 EMI / Loan Payments

EMI, loan, and financing arrangements may be subject to the terms of the respective financial institution. Any applicable loan cancellation charges, interest, or third-party charges may be borne by the learner where applicable.

7 Scholarships & Discounts

Scholarship, promotional, early-bird, and special discounts may have specific refund terms. Refund calculations will generally be based on the actual amount paid and applicable program terms. Promotional benefits are not transferable or refundable as cash.

8 Incorrect Information

The EdTech may cancel an enrolment where materially incorrect, misleading, or fraudulent information has been provided. Refund eligibility in such cases will be determined according to the applicable program terms.

9 Course-Specific Refund Policy

Different programs may have different refund and cancellation terms. Professional programs, certifications, university/industry collaboration programs, bootcamps, and special promotional programs may have specific terms.

Where course-specific terms differ from this general policy, the course-specific terms shall prevail.

10 Deferral Option

Where applicable, learners unable to commence or continue a course may request a batch/course deferral instead of a refund. Deferral is subject to availability, applicable program terms, and deferral eligibility.

Explore Deferral Options

Frequently Asked Questions

1. Can I cancel my admission before the course starts?

Yes, you can request a cancellation before the official batch start date. The refund will be processed after deducting applicable processing fees, registration charges, and payment gateway charges as mentioned in the course-specific terms.

2. Will I get a refund after classes begin?

Ordinarily, no. Once the course, batch, or LMS access has commenced, no refunds are applicable. This includes scenarios like non-attendance or changing your mind after enrollment.

3. How long does a refund take?

Approved refunds are normally processed within 30 working days after approval and receipt of all required documents. The exact time for the funds to reflect in your account may depend on your bank or payment gateway.

4. Are registration or processing charges refundable?

Generally, admission/registration and processing charges are non-refundable. The exact deduction details are always communicated on the respective course or admission page.

5. What happens if I paid through EMI?

If you opted for EMI or a loan, the arrangement is subject to the terms of the respective financial institution. Any loan cancellation charges or interest borne by the financial partner may be your responsibility.

6. Can I transfer my admission to another person?

Promotional benefits and admissions are non-transferable. Please refer to the specific program terms or contact support for any rare exceptions regarding course transfers.

7. Can I request a batch deferral instead of a refund?

Yes, in certain cases, you may request a batch or course deferral instead of a refund. This is subject to availability and the applicable deferral eligibility terms of your program.

8. Which policy applies if my course has separate refund terms?

If a specific program, bootcamp, or collaboration course has its own refund terms that differ from this general policy, the course-specific terms will always prevail over the general policy.

Need Help With a Refund or Cancellation?

For refund and cancellation-related queries, reach out to us:

The EdTech Institute of AI

Email: team@theedtech.in

Website: theedtech.in

Contact Support

By completing the enrolment/payment process, the learner acknowledges that they have read and accepted the applicable Refund & Cancellation Policy and the specific terms of their selected program.

The EdTech reserves the right to amend this policy from time to time.